New Mexico

Assistance Programs, Local Agencies and Charities

Food  Housing  Cash Assistance  Bills  Health  Education  Employment

 

QUICK INFO BOX

  • New Mexico Supplemental Nutrition Assistance Program (SNAP)  – Monthly food stamp benefits to help low-income people and families buy the food they need for good health, Call: 800-432-6217
  • New Mexico General Assistance for Disabled Adults and Unrelated Children (GA) Helps eligible persons who are aged, blind, or disabled and who need money, Call: HSD Field Office
  • New Mexico Temporary Assistance for Needy Families (TANF)  – Provides a monthly cash benefit to be used to meet basic family needs such as housing, utilities, and clothing costs of eligible New Mexico residentsCall: 800-432-6217
  • New Mexico Telephone Assistance Program (Lifeline) – Offers discounts on basic monthly service for qualified telephone customers, Call: Local telephone company
  • New Mexico Refugee Resettlement Program Designed to assists refugees in becoming self-sufficient as quickly as possible by providing financial and medical assistance as well as other support servicesCall: 888-997-2583
  • New Mexico Centennial Care (Medicaid)  – A health insurance program that provides medical and health-related services to eligible New Mexico residents, Call: 888-997-2583
  • New Mexico Presumptive Eligibility (PE) Program  – Offers immediate, temporary coverage for outpatient health services of pregnant and children up to age 19 women who meet requirements, Call: 888-997-2583
  • New MexiKids Program – Offers no cost or low cost health care coverage program for eligible New Mexico children, Call: 888-997-2583
  • New MexiTeens Program  – Offers no cost or low cost health care coverage program for eligible young New Mexico adults under 19 years of age, Call: 888-997-2583
  • New Mexico Supplemental Nutrition Program for Women, Infants, and Children (WIC)  – Healthy foods, breastfeeding support, nutrition education, health care referrals, Call: 866-867-3124
  • New Mexico National School Lunch Program (NSLP)  Provides low-cost or free lunches to school children, Call: 505-827-1821
  • New Mexico Special Milk Program  – Offers milk to children in schools, childcare institutions, and eligible camps, Call: 505-827-1821
  • New Mexico School Breakfast Program (SBP)  Provides low-cost or free meals to school children, Call: 505-827-1821
  • New Mexico Summer Food Service Program (SFSP)  – Provides free meals and snacks to help low-income children in the summer months, Call: 505-827-1821
  • New Mexico Child and Adult Care Food Program (CACFP)  Provides healthy meals and snacks to children and adults receiving day care, Call: 505-827-1821
  • New Mexico Head Start  – Comprehensive child development programs serving low-income children and their familiesCall: 505-827-7946
  • New Mexico Low Income Energy Assistance Program (LIHEAP) Designed to assists eligible persons and families with their heating and cooling costs, Call: 800-283-4465
  • New Mexico NM Energy$mart Program – Assists households reduce energy bills by improving energy efficiency of their homes, Call: 855-345-4949
  • New Mexico Commodity Supplemental Food Program (CSFP)  – Designed to aid individuals  60 years of age or over known to be at risk of malnutrition due to low income and poor health conditions, Call: 505-326-3770
  • New Mexico Senior Farmers’ Market Nutrition Program (SFMNP)  – Provides low-income seniors with special checks to buy fresh, nutritious fruits, vegetables, and herbs from authorized farmers’ markets, Call: 505-242-6777
  • New Mexico Housing Choice Voucher Program  – Helps eligible low-income households lease privately owned rental units from participating landlords, Call: Local PHA
  • New Mexico Public Housing  – Provides safe, decent, and affordable rental units for eligible low-income residents., Call: Local PHA

Homeowners Assistance and Housing Programs

New Mexico – Making Home Affordable options

Making Home Affordable is a federal program designed to cover different homeowners’ hardships and financial situations. Under the program there are various options that can help New Mexico homeowners in hardship stay in their homes. Depending on the situation New Mexico homeowners in hardship can apply to lower their monthly payments, lower the interest rate on their home loan or even get principal reduction in some cases.

There are foreclosure alternatives and temporarily help for unemployed homeowners as well.

Here are some of the most used options under Making Home Affordable Program:

HUD (US Department of Housing and Urban Development) approved housing counselor can be reached at: 888-995-4673  (Hearing impaired: 877-304-9709 TTY) to help you understand your options, prepare your application, and work with your mortgage company.

 

Food Assistance Programs, Services, and Organizations in New Mexico

 

New Mexico Supplemental Nutrition Assistance Program

The Supplemental Nutrition Assistance Program (SNAP), or the Food Stamps Program as it is known by the public, is a federal program that provides grants to the States for purpose of reducing the hunger and malnutrition in all eligible households across the nation. SNAP helps provide healthy food to qualifying low-income families with children, elderly or disabled in each State of the USA.

It is important to know that the Supplemental Nutrition Assistance Program is a federal entitlement program funded by U.S. Government grants. Any U.S. Citizen, even some legal alien residents, will get free food assistance as long as they meet the SNAP eligibility guidelines. In other words, there is enough Supplemental Nutrition Assistance for every American that qualifies.

In New Mexico the SNAP is administered by the Human Services Department (HSD) through its Income Support Division (ISD). United States Department of Agriculture (USDA) provides federal grants and oversees the operation of New Mexico SNAP. According to New Mexico HSD “The Supplemental Nutrition Assistance Program (SNAP) provides financial assistance to eligible people with low incomes and resources purchase food products. SNAP benefits are simple to use when purchasing food products at the grocery store.”

 

Who is Eligible for New Mexico SNAP Benefits?

The eligibility rules and benefit amounts in New Mexico, like in most States, are based on residency, limited income, limited liquid resources, household size and composition, work requirement, and other factors depending on the applicant case. Most eligibility rules are determined by regulations issued by the United States Department of Agriculture (USDA), Food and Nutrition Service.

The federal law allows States some flexibility when using the federal grants to implement SNAP on State level. State agencies can adapt some of the food assistance program rules in order to meet the needs of the low‐income local population.

New Mexico Food Assistance Program is designed for individuals and families with limited income resources, who compose a household, purchase and prepare their meals together for home consumption.

New Mexico applicants for SNAP benefits must meet the following basic eligibility requirements:

  • State of New Mexico Resident – must be a U.S. Citizen or a legal resident with SNAP eligible non-citizen status;
  • Work Requirement – unless exempted, household members between 16-59 years old must work, participate in employment and training program, or be registered to work;
  • Income Test – Income limits eligibility depends on the household size and composition. Households with no elderly or disabled individuals must meet both gross and net income limits. Households with elderly or disabled individuals must meet only the net income limits. Gross income includes wages, salaries, commissions, dividends, child support, self-employment income, unemployment compensation, social security benefits and other. See the table with New Mexico food stamp income limits per household size below.

New Mexico residents may be automatically or so called categorically eligible for SNAP benefits if they already participate in other means tested assistance programs. Getting any benefits funded by federal grants from the Temporary Assistance for Needy Families (TANF) cash assistance, or Supplemental Security Income (SSI) can make the applicant for SNAP benefits categorically eligible, thus bypassing the federal standards for income and assets eligibility.

Under the federal SNAP regulations, States do have to assign a gross income limit of 200% of the federal poverty line (FPL) or less in order to use any federal grant funded benefit that can make SNAP applicants categorically eligible. Currently New Mexico uses gross income of 165% or less of the FPL for broad categorical eligibility. More information on New Mexico SNAP eligibility can be obtained by calling 1-800-432-6217.

Oct. 1, 2015 through Sept. 30, 2016 USDA FNS SNAP Max Income
Household SizeGross Monthly Income Limits
(165% of poverty)
Net Monthly Income Limits
(100% of poverty)
1$1,619$981
2$2,191$1,328
3$2,763$1,675
4$3,335$2,021
5$3,907$2,368
6$4,479$2,715
7$5,051$3,061
8$5,623$3,408
Each additional member+$572+$347

Source: USDA, SNAP Income Eligibility Standards

 

Quick Eligibility Check

New Mexico residents interested in food assistance can use this Pre-Screening Eligibility Tool, provided by the Federal Government, to find out if they might be eligible to get New Mexico Supplemental Nutrition Assistance Program benefits (Food Stamps). The Screening allows potential applicants for New Mexico food stamps to provide some basic information and determine if they are potentially eligible for benefits.

Using the tool you are notified immediately if you qualify after completing the questionnaire, but you still have to make and sign an application at your local County ISD office, which is the authority that can make final determination regarding your case.

 

What is Maximum Dollar Amount of New Mexico SNAP (Food Stamp) Benefits?

If approved, the New Mexico SNAP benefit amounts depend on the household size and its monthly net income. USDA has maximum food stamp benefit limits per month per household. Check below what are the maximum food assistance amounts a New Mexico household can get per month. The SNAP allowed benefits per month are called allotments.

Oct. 1, 2015 - Sept. 30, 2016 USDA Max SNAP Allotments
Household SizeMaximum Food Assistance Monthly Allotment
1$194
2$357
3$511
4$649
5$771
6$925
7$1,022
8$1,169
Each additional member$146

Source: USDA, SNAP Maximum Allotments

 

How to Apply for SNAP (Food Stamps) in New Mexico?

To apply for SNAP benefits in New Mexico you can download the “Application for Assistance” from Human Services Department (HSD) page, print it and make it as a paper application that can be mailed or turned in the any of the local Income Support Division (ISD) offices.

The same application form can be used to apply for Temporary Assistance for Needy Families (TANF) Cash Assistance, Medicaid, Medicare Savings Program, and Low Income Home Energy Assistance Program (LIHEAP).

More than one assistance program in an application is common practice by a lot of the States, since most of the people in need of food stamps are likely to be in need of cash and other assistance.

If you are to file a paper Application for Assistance – just fill out all required information on the application and mail or turn it in any local Income Support Division office.

If you do not have all the information that is needed to complete the SNAP application, provide as much as you can – but you must include your name, social security number, and your signature for the ISD to accept it.  All required information and its verification can be provided later at the interview or upon request.

To apply for SNAP benefits in New Mexico you can also do it by using the YES New Mexico web portal offered by the Human Services Department. Online, you apply for SNAP and other assistance and services. The web portal allows you to check and renew your benefits and report any changes.

The application process includes a SNAP eligibility interview and information verification. After you have submitted your application, an ISD worker will contact you to set up an interview and verify the information on your application. If you are elderly or disabled individual and cannot come to the local ISD office for an interview, you may request to have your SNAP eligibility interview conducted over the phone.

Before a decision is made a ISD worker has to verify all the paperwork and interview you. During the interview you will receive information about SNAP work requirements and your responsibilities if participating in the program.

Within 45 days of the interview, if eligible, you will receive a notice stating how much food assistance benefit and for how long your household is eligible for before a review of the case is due, along with reporting requirements.

The SNAP benefit amount depends on the household size and its net income – that is all countable income minus all allowable deductions.

If you are eligible for SNAP benefits, you will be entitled to receive food stamps from the date your signed application was received.

 

New Mexico SNAP (Food Stamps) Approval, Rules, Proofs Required

Income Support Division office worker has to interview you and verify provided information before determining if the household is eligible for SNAP benefits.

New Mexico HSD lists examples of information and proofs you may be asked to provide at the interview:

  • Proof of Identity:
    • Birth Certificate;
    • Citizenship/naturalization records;
    • Indian census records;
    • Drivers’s License or;
    • U.S. Passport.
  • Social Security Number for all Household Members included in the Application
  • Proof of Residency:
    • Current rent agreement – receipt (with landlord’s name and phone number, your mailing address, and amount of rent)
    • Utility bill
    • Letter addressed to you at your address
  •  Immigration Status if you are not U.S. Citizen:
    • Current I-94 or
    • Current I-551 (green card).
  •  Things you transferred:
    • Recent statement, or
    • Letter of value
  • Earned Income:
    • Pay stubs for the prior month, showing gross wages and deductions
    • Last year’s tax records if you are self-employed
  • Unearned Income:
    • Social Security
    • Unemployment Compensation
    • Worker’s Compensation
    • Veterans Administration
    • Bureau of Indian Affairs
    • Public Employees Retirement
  • Medical Bills  for people over age of 60 or people who are disabled
  • Child Support – If you are under a court order to pay child support and you are paying it, you need proof of the following:
    • Who you pay
    • Child(ren)’s name(s)
    • Court order number
    • Written statements from the custodial parent

Additional information and proof may be required by your caseworker depending on your application and household situation. In case you are not able to provide all the information during the SNAP application interview, you may be given time to provide the required proof.

Applicants for SNAP benefits in New Mexico should get a response within 45 days from the date they submitted their application to the Income Support Division. When start getting food stamps benefits, households must report any changes of their situation in a set by the agency period of time in order to assure their participation in the New Mexico Supplemental Nutrition Assistance Program.

SNAP regulations require all non‐exempt household members to comply with work requirements. Work requirements include registering for work, not voluntarily quitting a job, and accepting a suitable employment offer for all SNAP benefit recipients age 16 through 59 if they are not exempt. As per federal SNAP guidelines, individuals who fail to comply with SNAP work requirements without good cause are ineligible for program benefits and disqualified from SNAP for certain periods of time, depending on how many prior instances of non‐compliance there have been.

The law limits the SNAP benefits to 3 months in a 3-year period for all able-bodied adults between the ages of 18 through 49 without dependents, who are not working or participating in a work program for at least 20 hours each week.

As part of the SNAP federal grant assistance requirements, each State has to offer employment and training (E&T) program to its SNAP benefits recipients. Participants in such programs, where available, can get adult education, vocational training, job skills training for specific jobs, and work experience via short-term unpaid work assignments. The main goal of the Employment and Training Program is to help the SNAP benefits recipients get jobs, reduce or eliminate their dependency on the government benefits.

The Human Services Department (HSD) operates New Mexico’s Employment and Training (E&T) program that assists SNAP recipients to gain skills, training or work experience that increase the individual’s ability to obtain and keep employment.

In New Mexico, all SNAP applicants are automatically registered for work when they sign the Application for Assistance (Form HSD 100). SNAP Benefits recipients who are not exempted for work registration must start the process that includes interview, orientation and assessment for the E&T Program.

SNAP benefits recipients in New Mexico can be exempted from this provision if they are under 18 or 50 years of age or older, responsible for the care of a child, or incapacitated household member, or medically certified as physically or mentally unfit for employment, or pregnant. More details on who is exempt from SNAP work registration and employment and training programs can be found by calling: 1-800-432-6217.

The E&T Program provides eligible participants with the opportunity to engage in independent job search, on the job training, and get work experience and transition to economic independence.

 

 Approved! When and How Do I Get the SNAP (Food Stamp) Benefits?

Approved for New Mexico SNAP benefits applicants get an Electronic Benefit Card (EBT) card. The EBT card can be used like a debit card at any New Mexico food stamps approved grocery stores and farmers markets. Food assistance benefits are deposited into an EBT account of the beneficiary each month following the Benefit Issuance Schedule.

Benefits are made available over 20 days every month, based on the last two digits of the SSN:

SSN number ends in: 11, 31, 51, 71, 91 = benefits available on the 1st of the month
SSN number ends in: 01, 21, 41, 61, 81 = benefits available on the 2nd of the month
SSN number ends in: 12, 32, 52, 72, 92 = benefits available on the 3rd of the month
SSN number ends in: 02, 22, 42, 62, 82 = benefits available on the 4th of the month
SSN number ends in: 13, 33, 53, 73, 93 = benefits available on the 5th of the month
SSN number ends in: 03, 23, 43, 63, 83 = benefits available on the 6th of the month
SSN number ends in: 14, 34, 54, 74, 94 = benefits available on the 7th of the month
SSN number ends in: 04, 24, 44, 64, 84 = benefits available on the 8th of the month
SSN number ends in: 15, 35, 55, 75, 95 = benefits available on the 9th of the month
SSN number ends in: 05, 25, 45, 65, 85 = benefits available on the 10th of the month
SSN number ends in: 16, 36, 56, 76, 96 = benefits available on the 11th of the month
SSN number ends in: 06, 26, 46, 66, 86 = benefits available on the 12th of the month
SSN number ends in: 17, 37, 57, 77, 97 = benefits available on the 13th of the month
SSN number ends in: 07, 27, 47, 67, 87 = benefits available on the 14th of the month
SSN number ends in: 18, 38, 58, 78, 98 = benefits available on the 15th of the month
SSN number ends in: 08, 28, 48, 68, 88 = benefits available on the 16th of the month
SSN number ends in: 19, 39, 59, 79, 99 = benefits available on the 17th of the month
SSN number ends in: 09, 29, 49, 69, 89 = benefits available on the 18th of the month
SSN number ends in: 10, 30, 50, 70, 90 = benefits available on the 19th of the month
SSN number ends in: 00, 20, 40, 60, 80 = benefits available on the 20th of the month

If you have any question regarding your EBT Account or EBT Card call New Mexico EBT Customer Service: 1-800-843-8303

 

How and Where to Use the SNAP (Food Stamp) Benefits?

New Mexico SNAP benefits are provided via the Electronic Benefits Transfer (EBT) system. The monetary benefits of the New Mexico SNAP are transferred into the accounts of qualified beneficiaries and are accessible through New Mexico EBT cards. Households and individuals can use their EBT cards and spend the benefits like cash at any New Mexico grocery stores and farmers’ markets that are authorized by the United States Department of Agriculture (USDA).

Check this list of New Mexico food stamp stores that are authorized to take EBT cards for purchasing of SNAP eligible food items. Eligible food items are any food to be eaten at home by people, including baby food, non-alcoholic beverages, and seasonings. Seeds and plants to grow food for your own family’s consumption are also allowed to be purchased with food stamp benefits. You cannot buy non-grocery items with food stamp benefits, such as cleaning products, pet food, paper products, alcohol, or tobacco.

 

I Need SNAP Assistance Now. It is an Emergency!

Some households may get Expedited Services – that is getting Food Assistance Benefits within 7 calendar days if your household has less than $150 in monthly gross income and liquid resources (cash, checking or savings accounts) of $100 or less; or your rent/mortgage and utilities are more than your household’s combined monthly income and liquid resources; or a member of your household is a migrant or seasonal farm worker. Call 1-800-432-6217 for more information on New Mexico Supplemental Nutrition Assistance Program (SNAP).